An Apple store technician reportedly told Chinese media outlet Kankanews that she has two options: Wait it out to unlock her phone, or reboot the iPhone.
A woman sets up her facial recognition as she looks at her Apple iPhone X at an Apple store in NY, on November 3, 2017.
The phone was given to the two-year-old to watch education videos but when the mother, who was only identified by her surname Lu, came home, she was horrified to find that the phone had been locked for more than 25 million minutes.
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Apple's iPhones can be set to lock out anyone trying to use them if a wrong passcode is entered with the lockout period increasing with each failed attempt, but it is not clear how many times the child typed in the wrong numbers.
The child, from Shanghai, China, kept pressing the wrong numbers until eventually the phone locked for more than 25 million minutes - the equivalent of nearly 48 years. The mom jokingly said that she couldn't wait for the phone to unlock when she had grand kids and then to tell that their father was to be blamed for it. Since the loss of content happens, the woman doesn't want to lose the files and pictures.
Others said she should have backed up the data stored on her phone elsewhere so that if something went wrong she could easily retrieve it.
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"There is no way to solve it unless she resets the system", he said.
The technician, named as Wei Chunlong, also said there had been cases of phones locked for the equivalent of over 80 years by the same method, the SCMP reports. However, sometimes the amount of time is so excessive that the best you will be able to do is reset it to factory settings.
The unfortunate incident could happen to any Apple device. Not only might they start playing catch with it, but you also run the risk of being locked out of your device for nearly five decades. This entire situation could have been easily resolved by a backup and restore.
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